We’re looking for problem solvers and relationship builders!
Do you have what it takes to be the friendly face of our AI revolution? Can you turn customer challenges into success stories and make every interaction count?
We’re looking for a Customer Support Executive who can help our users unlock the full potential of Chaturji – our AI productivity platform that’s changing how teams work. Here’s what you will do:
- Provide exceptional, empathetic support that makes our customers feel heard, valued, and empowered to succeed with our AI tools.
- Master our platform inside-out to guide users through everything from quick sign-ups to advanced AI agent configurations, workspace management, and collaborative features.
- Troubleshoot with creativity and patience – whether it’s helping a team set up their first shared workspace, explaining credit pools, or walking someone through our AUTO mode that picks the best AI for their task.
- Be our customers’ voice internally – gather feedback, identify pain points, and work with our product team to make Chaturji even better.
- Create helpful resources such as FAQ updates, how-to guides, and best practice tips that help our community grow stronger.
We promise you the opportunity to work with cutting-edge AI technology and even cooler people who are passionate about making AI accessible to everyone.
Your Skills
- Natural problem-solver with patience and genuine care for helping others succeed.
- Tech-savvy communicator who can explain complex AI concepts in simple, friendly terms.
- Multi-channel support pro – comfortable with chat, email, video calls, and whatever our customers need.
- Empathy – You understand that great support is about relationships, not just tickets closed.
- Quick learner who can master new AI tools and features as we continuously innovate.
- Collaborative spirit – you work well with product, engineering, and sales teams to deliver seamless customer experiences.
- Detail-oriented with strong organizational skills to manage multiple conversations and follow-ups.
- Curious about AI and productivity tools with an enthusiasm for learning how they transform work.
What do we offer?
- An open, honest culture. As part of our team, you’ll get an opportunity to contribute to our ideas, plans, and success.
- We treat you with respect (and trust you will do the same to your team members and our customers).
- We hire carefully – Our hiring process results in getting people with the right attitude on board.
- Your credentials are not as important as your empathy, your problem-solving skills, and your genuine desire to help others succeed.
- Front-row seat to the AI revolution – you’ll see firsthand how our platform transforms teams and businesses every day.
Ready to be the bridge between amazing AI technology and the people who need it most? Join us in making AI productivity accessible, affordable, and absolutely game-changing.